FAQ

 

Shipping:

Domestic shipping to the continental U.S. is handled by the United States Postal Service or UPS. Expedited, 2-Day, and Overnight orders placed before 11AM (PST) will be processed the same day (or the following business day if placed on the weekend or holiday). Most other orders will be processed within 1 to 3 business days. Miracle's ships on business days and Saturday's. Please visit ups.com to see a complete list of observed holidays. Please note that some packages may require a signature and may not be released if no one is present at the time of delivery. Miracle's cannot be responsible for any delays caused by signature requirements or adverse weather conditions. Delivery dates for Economy and Standard shipping are estimates only. Expedited, 2-Day, and Overnight shipping methods are guaranteed to arrive by the quoted dates. Actual shipping rates and expected delivery dates are estimated in the cart and finalized when your order is placed.

Non-Guaranteed Shipping Methods Economy and Standard shipping is delivered by the United States Postal Service or UPS. Although they are not guaranteed to arrive by the expected date, it is uncommon for packages to arrive past the expected delivery date.

  • Economy packages will arrive in up to 8 business days. Economy shipping begins at $6.95 and will vary based on the destination, weight, and dimensions. Economy packages are shipped after all other methods have been shipped first.

  • Standard will arrive in up to 6 business days. Standard shipping begins at $8 and will vary based on the destination, weight, and dimensions. Standard packages will ship after all guaranteed methods but before Economy.

  • Alaska, Hawaii, U.S. Territories, and APO/FPO Addresses: Orders shipping to Alaska, Hawaii, US territories, and APO/FPO addresses are only shipped by the United States Postal Service. Shipping charges are calculated in real-time based on the subtotal in your shopping cart and the expected weight of your order. The minimum shipping fee is $13. Most orders arrive in 3-9 business days and will vary based on distance and population density.

 

  • Canada: Orders shipping to Canada are sent via United States Postal Service and Canada Post. Delivery dates cannot be guaranteed because of possible delays in customs. Please note that the Canadian customs office may impose additional tariffs on items shipped from abroad. These government-imposed duties are not shipping fees and are not being charged by Miracle's. The customer is responsible for these tariffs and duties.Miracle's offers two shipping methods for our Canadian customers: Standard Canada and Expedited Canada. Standard Canada begins at $15, and most customers report receiving their orders in less than 8 days. Some rural customers have experienced shipments taking up to 4 weeks. In these cases, it is almost always an issue with the customs office. Expedited Canada begins at $35 and takes 4 to 7 days to arrive. All shipping charges are calculated in real-time based on the subtotal in your shopping cart and the total weight of your order.

     

     Returns: 

    At Miracle's we pride ourselves on customer service and satisfaction. So if for some reason you are not happy with your order, you can send it back for a exchange/store credit as long as it is within 30 days of the ship date (returning package must be postmarked as so) and the merchandise has not been worn, washed, or altered in any way.